Privacy Policy

The Privacy Policy on this page are effective from June 11, 2021

Talenthouse IP LLC is a company whose registered office is at 527 NW Elm Ave., Suite 3, Box 108 • Redmond OR 97756, with registered Company Number: B 222.688a (“we/us/our”). Talenthouse IP LLC owns the platform you are using called Talenthouse.com and also owns Talenthouse Ltd (UK) TLNT LLC (US), Zooppa US, Zooppa IT (‘Group Companies’) and Ello.co and Zooppa.com. Talenthouse IP LLC owns the personal data collected from all its platforms and information of users of Talenthouse.com is used in accordance with this Policy.

Talenthouse IP LLC and Talenthouse.com is committed to respecting all our users and will ensure that you privacy and the data we are responsible for is protected. The features, programs, promotions and other aspects of our Website requiring the submission of personally identifiable information are not intended for anyone under eighteen (18) years of age.

This Policy is effective from October 9, 2020 and all personal data passed to us will be treated in accordance with this Policy. The Policy which is applicable at any point in time will be displayed on our website Talenthouse.com.

This Privacy Policy, together with the Terms and Conditions posted on the Website, are the general rules and policies governing your use of our Services. Depending on your activities when using our Services, you may be required to agree to additional terms and conditions. Each Creative Brief is governed by Official Rules.

What personal data do we collect?

This depends on who you are and how you are interacting with our website. We do not knowingly collect personally identifiable information from persons under the age of eighteen (18). If you are a parent or guardian of a child under the age of 18 and believe that your child has disclosed personally identifiable information to us, please contact us at support@talenthouse.com. A parent or guardian of a child under the age of 18 may review and request deletion of such child’s personally identifiable information through the opt-out procedures in Section I as well as prohibit the use thereof.

For Talenthouse registration process we collect and store your personal identification information such as:

  • First + last name
  • Email
  • City/state
  • Country
  • Date of birth
  • Gender
  • Creative Interests

If you are a Selected Creator or Finalist, we collect and store the following additional personal information:

  • Photo ID (driving license or passport
  • Address
  • PayPal or bank account details for payment processing
  • Signed license agreement

Sensitive Data

This is personal data about an individual's racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership (or non-membership), physical or mental health or condition, criminal offences, or related proceedings. We do not collect this kind of information. We ask that you not send us, and you not disclose, any sensitive personal on or through our Website or otherwise.

How do we collect your data?

Users directly provide us with most of the personal data we collect through Talenthouse.com. We collect and process this personal data when you:

  • Visit and view our website via your browser’s cookies
  • Register and create an account online
  • Use services and submit creative work on our website
  • Communicate with by telephone, email and social media
  • Fill in forms, surveys or questionnaires

How we use your data

Your information can help us understand your needs. We only use the information we collect for the reasons you give it to us.

We also collect and use your personal data for our business or operational needs so that we can

  • Manage accounts
  • Communicate with users, telephonically, by email or via social media
  • Administer Creative Briefs that have been have submitted
  • Fulfil any awards that may be won
  • Improve our services through knowledge of what is used and how it is used

Additionally, we may use your information in situations where Company has a good faith belief that such disclosure is necessary to:

  • Investigate complaints
  • Complying with our legal, regulatory and corporate governance obligations

We may need to communicate with you for example to request specific information from you to help us confirm your identity under the Know Your Customer (AML Regulations), to verify your identity prior to paying financial incentives to selected creators or those providing commissioned work under the AML Regulations, and confirming you give permission to access requested personal data, or to exercise any of your other rights. These are security measure to reduce the risk of disclosure of personal data to any person who has no right to receive it, and to ensure the correct information is verified by us when we are required to do so, and comply with our legal obligations.

We may use your personal data to market our business as long as we have consent from users to do so.

Will your data be shared?

We do not sell your personal data to third parties and we use your personal data internally. We do not share your personal data outside of our own group of companies. The companies in our group that may use your data are our Affiliate Companies. In this case we will require them to honour this Privacy Policy. We also share it with our carefully selected service providers that carry out certain functions on our behalf and we only provide them with as little personal data as possible to carry out these functions. The organisations that will receive your personal data, as part of our doing business are as per this list https://www.talenthouse.com/legal-affiliates.

Creative Studios

As part of our Services, we allow certain third parties to offer Creative Studios powered by the Talenthouse platform. This Privacy Policy also applies to the information collected from any such Creative Studios. Users who already have accounts with the Website can use that account to access any Creative Studio. Users who do not yet have accounts with the Website can register through the Creative Studio; doing so will both create an account on the Website and will give the user access to the Creative Studio. By registering or logging in to a Creative Studio, each user acknowledges and agrees that (i) this Privacy Policy applies to the information collected from such Creative Studio and (ii) such user consents to Talenthouse sharing with the Creative Studio partner the user’s first and last name, email address, city and country of residence, gender, whether you self-identified as an creator when registering your account, and the type of creator that you self-identified as.

We do not collect credit card information.

How do we protect and store your personal data?

We use commercially reasonable administrative, technical, and physical measures to safeguard information against loss, theft and unauthorized use, disclosure or modification. We also limit who has access to it.

Despite our best efforts, no security measures are perfect or impenetrable.

Whilst we take appropriate technical and organisational measures to safeguard your personal data, it is important that you keep your personal login details and devices protected from unauthorised access.

How long we store your data for

We will retain your data for no longer than is necessary and in any event no longer than 7 years from the date of last use. In these limited circumstances we may retain your information after your relationship with us has ended. For example, we may need to take into consideration any regulations that we must fulfil, for example for auditing purposes or for legitimate business purposes.

Application of Policy

This Policy applies to all our staff when they process your personal data and we will ensure that they are familiar with this Policy and comply with its terms.


We would like to send marketing information, from time to time about our promotions, products or services but we will only do so when we have consent which you can opt-out of at any time.

What are your data rights?

We would like to make sure you are aware of all your data protection rights. Every user is entitled to the following:

The right to access – You can request copies of your personal data

The right to rectification – You can request that we correct any information you believe is inaccurate. You can ask us to complete information you believe is incomplete

The right to erasure – You can request that we erase your personal data under certain conditions

The right to restrict processing – You can request that we restrict the processing of personal data under certain conditions

The right to object to processing - You can to object to us processing of personal data under certain conditions

The right to data portability - You can request that we transfer the data we have collected to other organisations, or directly to you, under certain conditions. If you make a request, we will have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email address below.

Transferring Data Internationally

Current Data Protection Legislation requires that during the transfer period when the UK leaves the EU until an Adequacy Decision has been reached, personal data will not be transferred outside of the European Economic Area (EEA) unless such transfer is to a country or jurisdiction where a) the EU Commission has approved it as having an adequate level of protection (including to the USA under a Privacy Shield agreement) or b) appropriate safeguards are in place as set out in Article 46 GDPR or c) equivalent provisions of subsequent Data Protection Legislation are in place or d) the transfer is otherwise allowed by applicable Data Protection Legislation (such as in the form of a derogation under Article 49 GDPR).

This platform has global reach. The Talenthouse.com server is based in the Unites States. The entities within our Group may receive your data, and it will be transferred outside of the United States, to the European Union and the UK within our Group and to our trusted providers who deliver services to us. Where personal data will be transferred in this way, we will ensure that it is protected.

What are Cookies?

Cookies are small text files containing a unique identifier, which are stored on your computer or mobile device so that your device can be recognised when you are using a particular website or mobile app. They can be used only for the duration of your visit or they can be used to measure how you interact with services and content over time. Cookies help to provide important features and functionality on our Website, and to improve your customer experience. Cookies can also be used help us to detect fraudulent activity or to prevent security breaches and so we may record information about your device within the cookie.

What types of Cookies do we use?

We use cookies and similar technologies, (“Cookies”), to personalise and improve your customer experience as you use our website and to provide you with relevant online advertising. If you are concerned about the storage and use of cookies, you may be able to direct your Internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your hard drive through your Internet browser or other programs. Please note, however, that some parts of our Services will not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies

Our Cookies Policy

Please refer to our Cookie Policy which can be found here https://www.talenthouse.com/cookie-policy.

Third-Party privacy policies and other websites

Clicking on links on this website may take you to a third-party website. At the point you enter the third-party website, the privacy and cookie policy of that third party will apply to all information that you provide. It is important at that point to read that third party’s privacy and cookie policy as we do not accept any responsibility or liability for websites of other organisations.

Public Forums

We may offer chat rooms, message boards, or similar public forums where you and other users of the Website and other Services can communicate. The protections described in this Privacy Policy do not apply when you provide information (including without limitation personally identifiable information) in connection with your use of these public forums. We may use personally identifiable and non-personal information about you to identify you with a posting in a public forum. Any information you share in a public forum is public information and may be seen or collected by anyone, including third parties that do not adhere to our Privacy Policy. We are not responsible for the effects of the distribution of any information you choose to publicly post or share through our Services.

Changes to our Privacy Policy

We may supplement or amend this Policy from time to time. Any new or modified Policy will be circulated to staff before being adopted or appearing on our website. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means, consistent with applicable law.

How to contact us

If you have additional questions regarding this privacy policy, please contact us at: support@talent.house.com

How to contact the appropriate authority

We’d like the chance to resolve any complaints you have; however you also have the right to complain to the UK data protection regulator (the "ICO") about how we have used your personal data. Their website is https://ico.org.uk/your-data-matters/raising-concerns/.